Our commitment to responsible AI, protecting your data and the values that guide every decision at SaiphIA.
Last updated: June 2026
At SaiphIA, we believe the most powerful technology is the one that remains invisible — the kind that simplifies without adding complexity, amplifies without dominating, serves without enslaving.
Our name comes from Saiph, a blue supergiant star in the constellation Orion: an immense force that acts from the shadows. That is exactly our vision of artificial intelligence — a tool in service of people, never the other way around.
We don't develop AI to impress. We develop it to solve real problems for SMBs, nonprofits and community centers that deserve access to the same technologies as large enterprises.
We always explain what our technology does, how it works and why. No black boxes, no unnecessary jargon.
AI doesn't replace people — it frees them from repetitive tasks so they can focus on what truly matters: creativity, relationships and strategy.
We never promise what we can't deliver. If an AI solution isn't right for your situation, we'll tell you — even if it means losing a contract.
SMBs, nonprofits and community centers should not be excluded from the AI revolution. We adapt our solutions and pricing to each organization's reality.
Artificial intelligence is an extraordinary tool — but like any powerful tool, it demands responsibility, vigilance and humility.
We document and explain how every AI solution we deploy works. Our clients always understand what data their systems rely on, how decisions are made and what the technology's limitations are. We do not tolerate unexplained "black boxes."
We actively test our models and data to detect and correct potential biases — whether related to gender, ethnicity, age, language or any other characteristic. The AI we deploy must be equitable for all users.
No AI system deployed by SaiphIA makes critical decisions without human supervision. Decisions that significantly affect people — hiring, credit, services — always keep a human in the loop.
We categorically refuse to develop AI solutions intended for mass surveillance, psychological manipulation, disinformation, social scoring or any application that undermines human dignity. This is non-negotiable.
Ethics in AI is not a destination, it's a journey. We commit to staying informed about regulatory developments, best practices and emerging risks, and to adapting our practices accordingly.
In compliance with Quebec's Bill 25 (An Act to modernize legislative provisions as regards the protection of personal information) and Canada's PIPEDA (Personal Information Protection and Electronic Documents Act).
In accordance with Bill 25, SaiphIA has designated a person responsible for the protection of personal information:
Patrick Girardin
Co-founder & Person Responsible for the Protection of Personal Information
Email: pgirardin@saiphia.ca
SaiphIA — Quebec, Canada
In the course of our activities, we may collect the following information:
Name, email address, phone number and message when you use our contact form. Anonymized browsing data through analytical cookies.
Data you entrust to us as part of an engagement (CRM data, documents, databases) is processed exclusively for the execution of the agreed-upon mandate. We act as a processor, not as an owner of your data.
Interactions with AI agents we deploy for our clients are processed in strict compliance with confidentiality agreements. Conversational data is never used to train other models without explicit consent.
Your personal information is used exclusively to:
We never sell, rent or share your personal information with third parties for commercial or advertising purposes.
We obtain your consent before collecting, using or disclosing your personal information, except where the law authorizes us to act without consent. Your consent may be express (form, checkbox) or implied (within an existing business relationship).
You may withdraw your consent at any time by contacting us. Withdrawal of consent may, however, limit our ability to provide certain services.
We retain your personal information only for the period necessary for the purposes for which it was collected:
Data destruction is performed securely and irreversibly, in accordance with industry best practices.
We implement technical and organizational security measures proportional to the sensitivity of the information we hold:
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Under Bill 25 and PIPEDA, you have important rights regarding your personal information.
You have the right to know what personal information we hold about you and to obtain a copy.
You may request the correction of any inaccurate, incomplete or ambiguous information.
You may request deletion of your personal information when it is no longer necessary for the purposes for which it was collected.
You may request that your information be provided to you in a structured, commonly used technological format.
You may withdraw your consent at any time for the processing of your personal information.
If you believe your rights have not been respected, you may file a complaint with the Commission d'accès à l'information du Québec (CAI).
To exercise any of these rights, contact our person responsible for the protection of personal information at pgirardin@saiphia.ca. We commit to responding within 30 days as required by law.
The trust you place in us by entrusting your data is a privilege we take very seriously.
Each client's data is isolated in separate environments. One client's data is never accessible to another client, nor mixed with other data sets.
Your data is never used to train general-purpose AI models or to benefit other clients. If a cross-learning opportunity arises, we request explicit and detailed consent.
By default, we host your data in Canada. If the use of cloud services involves a transfer to other jurisdictions, we inform you in advance and ensure adequate contractual protections.
At the end of any engagement, you may request complete restitution of your data in a usable format, followed by secure destruction from our systems.
In accordance with Bill 25, in the event of a privacy incident involving personal information, SaiphIA commits to:
SaiphIA operates an intelligent conversational agent that interacts with the public on its Facebook and Instagram pages. This section describes how data from these platforms is processed, in accordance with the requirements of Meta Platforms and Quebec's Bill 25.
For any questions regarding this policy, your personal information or our AI ethical practices, contact us:
SaiphIA
Person Responsible for the Protection of Personal Information
Patrick Girardin
pgirardin@saiphia.ca
We commit to handling every request with diligence, respect and transparency.